Terms of service

This online store is operated by Chongqing Shenmu E-commerce Co., Ltd. under the METFUN brand. By visiting this website or purchasing from us, you agree to these Terms of Service and our published store policies.

Online Store Use

You may use this website only for lawful purposes. You may not interfere with its security or operation, transmit malicious code, attempt unauthorized access, or use the website in violation of applicable law.

Product Information

We make reasonable efforts to display product descriptions, specifications, images, availability, and prices accurately. We may correct errors, inaccuracies, or omissions and update information when necessary.

METFUN tire repair products are intended only for appropriate, repairable tire tread punctures. They are not intended for sidewall or shoulder damage, large cuts, structural tire damage, or situations requiring professional repair. Customers must follow the product instructions and tire manufacturer guidance. If uncertain, consult a qualified tire professional.

Orders

Submitting an order does not guarantee acceptance. We may cancel or limit an order because of inventory availability, payment problems, suspected fraud, pricing errors, shipping restrictions, or other reasonable operational concerns.

If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.

Prices and Payment

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are shown during checkout. Payment must be successfully authorized before an order can be processed.

Shipping

We currently ship within the United States. Shipping costs, processing times, estimated delivery times, tracking, and address requirements are described in our Shipping Policy. Delivery estimates are not guaranteed.

Returns and Refunds

Returns, exchanges, cancellations, damaged items, and refunds are governed by our Return and Refund Policy. Customers must contact us before sending a return.

Intellectual Property

The METFUN brand, website content, text, graphics, images, logos, and original materials are owned by or licensed to us and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, sell, or commercially use this content without written permission.

Third-Party Services

We may use third-party providers for hosting, payments, fulfillment, shipping, analytics, and other services. These providers may process information as described in our Privacy Policy and their applicable terms.

Disclaimer

To the fullest extent permitted by law, this website and its content are provided on an “as available” basis. We do not guarantee uninterrupted, timely, secure, or error-free access.

Nothing in these terms excludes consumer rights or legal protections that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, METFUN and Chongqing Shenmu E-commerce Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

Severability

If any part of these terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Changes to These Terms

We may update these Terms of Service when our business, services, or legal obligations change. The version published on this website applies from its publication date.

Contact

METFUN is operated by Chongqing Shenmu E-commerce Co., Ltd.

Email: shenmufora@gmail.com